JIRA is the issue tracking solution
Project management can be an expensive, time-consuming and complicated process for many organizations. Jira Software is the perfect tool for organizing tasks and managing agile teams. It is one of the most popular open source testing software tools, used by over 65,000 companies worldwide.
This issue tracking tool is mainly used to track, organize and prioritize issues, bugs, features and tasks related to software and mobile apps.
JIRA is a software used for issue tracking and project management. The tool, developed by Australian software company Atlassian, has become widely used by agile development teams to track bugs and conduct a wide range of tasks.
JIRA is the tracker for planning and construction teams on large projects. Large companies choose JIRA to capture and organize issues, assign work, and track team activity.
JIRA Software forms the backbone of effective project planning, organization and communication, so IT can deliver business value faster.
JIRA is a flexible issue tracking tool that helps teams plan, manage and report on their work. Tool users will vary according to the package being employed. For example, the Jira Software suite is often used by developers and software engineers, Jira Core is popular with business and marketing teams, and Jira Service Desk can be used by both employees and customers. Jira’s flexible and scalable configuration also allows it to support a wide range of industries, including healthcare, retail, manufacturing, and information technology (IT).
JIRA AND ITS APPLICATIONS
JIRA software can be used for the following purposes:
- Requirements and test case management
- In Agile Methodology
- Project management
- Software development
- Product management
- Task management
- Error tracking
Within the JIRA schema, everything can be configured, and it consists of:
- Workflows
- Types of problems
- Custom fields
- Screens
- Field configuration
- Notification
- Permissions
As it grew in popularity and the agile development methodology became more widely used by software companies, the JIRA platform expanded to offer services to different teams. Today, it supplies several in-house products, including:
JIRA Core. This is the platform’s basic project management tool, designed for non-technical teams. Departments such as HR, marketing, finance and operations use the basic tool for change orders, workflow approvals and general task management.
JIRA Service Desk. This is an add-on designed for IT teams. Call center managers, help desk agents and other support professionals use JIRA Service Desk for ticketing, incident management and change management.
JIRA Software. This is the version designed for software development teams. JIRA Software offers all the features of Core, but also includes agile functionality. Software teams use this tool to track bugs, manage basic software development and product management tasks. JIRA Software is also designed to support development teams using Kanban, Scrum and other popular agile frameworks.
Provider IT understands that with JIRA Service Management, we can move at industry speed, support our customers and deliver real business value.
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Provider IT has been in the market for over 25 years, operating in various market sectors and always delivering results to customers and partners.